About the Korean Sport & Olympic Committee and Korea House

- The Korean Sport & Olympic is the National Olympic Committee of the Republic of Korea for the Olympic Games movement and sports for all. It is a public entity that has dispatched Korean national athletes and teams to represent the nation since 1920.
- Korea House is a public affairs center organized by the Korean Sport & Olympic Committee and operates on-site at the Olympics.

- Terms and Conditions of Use and Privacy Policy -

Chapter 1 General

Article 1 Purpose

These Terms and Conditions specify the terms and procedures for the use of the web services operated by the Company.
Please read the Terms and Conditions carefully before using the Company’s website. The Terms and Conditions apply to all users of all web services operated by “the Korean Sport & Olympic Committee and the operator of Korea House and their respective operation partners (third parties)”. It is your responsibility to read and understand the Terms and Conditions.

Article 2 Notice and Implementation of the Terms and Conditions

The content of these Terms and Conditions shall be effective upon posting on the website or otherwise notifying members.
The Company may modify these Terms and Conditions, in which case the modified Terms and Conditions shall then go into effect upon posting on the website.
Your subsequent use of the Company’s website means that you agree to the terms and rules of the web service, and the Company reserves the right to modify the terms and provisions of the Company’s web service, in whole or in part, at any time and with or without notice provided. You are not to object to any changes to the Company’s Terms and Conditions.

Article 3 Rules Other than the Terms and Conditions

Matters not specified in these Terms and Conditions shall be governed by the provisions of the Framework Act on Telecommunications, the Telecommunications Business Act, the Framework Act on Electronic Transactions, the Digital Signature Act, the Act on the Consumer Protection in Electronic Commerce and other relevant laws and regulations .

Chapter 2 Service Agreement

Article 1 Establishment of the Service Agreement

By using this service, you agree to these Terms and Conditions as posted on this page, and this agreement comes into effect. The service agreement shall be concluded when you have entered personal information required to reserve a admission ticket and booking has been completed.
Applicants who wish to use services must provide the personal information requested by the Company.

Article 2 Application for Service Use

The application for service use shall be in accordance with the online service application form.

Article 3 Approval of Application for Service Use

The application for service use shall be approved when the member has accurately filled in all required fields specified in Chapter 2, Article 2 by the Company.

Article 4 Rejection of Application for Service Use

In any of the following cases, the Company may refuse to register an application or modify or delete a user's personal information without notifying the user, even after registration has been completed.

1) If the applicant used another person's name when applying for service use.
2) If the applicant gave false information for the required fields when applying for service use.
3) If the application was submitted for the purpose of disturbing the stability and order of society or damaging social morals and good customs.
4) If the applicant is registered as a credit delinquent under the Credit Information Use and Protection Act.
5) If it is difficult to approve the application due to other reasons attributable to the applicant, the "Company" may withhold approval for any of the following applications until the reason for withholding approval is resolved.

1) If the Company has insufficient facilities.
2) If the Company is experiencing technical issues.
3) In other cases deemed necessary by the Company.
The Company must notify the applicant if the application for service use is not approved or if approval is withheld.

Article 5 Sharing of Users’ Personal Information

To provide better services, user's information may be shared whenever the Company partners, operates, provides services, provides information, or operates a website with other organizations.
Users’ registration information can be shared in consultation with sponsors offering free gifts if users’ registration information is deemed necessary for the purchase, use, or cancellation of services or for an event offering free gifts.

Article 6 Use of Additional User Information

The Company shall use additional user information provided by users when users utilize the community service for administrative and statistical purposes only.

Article 7 Protection of Personal Information

The Company shall obtain consent from users when collecting users’ personal information.
The Company shall be liable for any damage caused to users if users’ personal information is used for purposes other than service provision, internal management, analytics, and the purposes specified in Article 5, Chapter 2, or if users’ personal information is provided to a third party without users’ consent, or is lost, stolen, leaked, or altered.

Chapter 3 Use of Services

Article 1 Use of Services

The services shall be made available for use 24 hours a day, 7 days a week, 365 days a year, unless the Company suffers any business-related or technical hinderances; provided, however, that the services may be temporarily suspended after prior notice to improve the service, including regular checks when deemed necessary by the Company.

Article 2 Suspension of the Provision of Services

The Company may suspend the provision of services in any of the following cases.
If it is deemed necessary due to needed repair work on facilities.
If a key telecommunications business operator defined in the Telecommunications Business Act suspends telecommunications services.
If there is any other reason that renders the Company unable to provide the service.

Article 3 Deletion of File Information and the Authority to Delete User Information

The Company may delete users’ information (cookies, cache, etc.) and personal information as necessary when determining that there is insufficient capacity available at the facilities providing the service.
When determining that there is a service operation or security problem with a user’s information (cookies, cache, etc.) and personal information, the Company may retrieve the user’s information and personal information, without prior notice.
In the above cases, the Company shall do as stipulated above without prior service or e-mail notice.

- Consent to the Use of Personal Information by Operation Partners (third parties) -

“The Korean Sport & Olympic Committee and the operator of Korea House and their respective operation partners (third parties)” (hereinafter referred to as the Company) collect the following required information for booking of admission tickets through Korea House for the purpose of providing services, such as booking of admission tickets and customer verification and entrust the processing of users' personal information to smoothly provide services.

Users’ Consent for Personal Information Protection

1. Purpose of collecting and using users’ personal information: To provide services including customized services (payment, payment confirmation, ticketing, payment cancellation, identity verification)
2. Personal information items to be collected
- Required items: Name (in English), password, e-mail, photo, booking information, booking cancellation information
3. Period of personal information retention and use: Until December 31, 2024
4. Information collected automatically: In the process of using the Internet service, personal information items, such as IP addresses, cookies, MAC addresses, service usage history, visit history, harmful usage history, etc., can be automatically generated and collected.
5. Right to refuse consent and disadvantages: You have the right to refuse consent to the collection and use of your personal information. However, if you refuse to give consent, you will be restricted from using the services provided by the Company.

Outsourcing of Personal Information Processing

① The Company entrusts the processing of personal information as follows to ensure the smooth provision and progress of services and the smooth processing of personal information. Accordingly, we may provide users’ personal information, including overseas transfers, to the companies listed below (hereinafter referred to as "Trustees"). Users’ personal information may be automatically transmitted through the Internet communications network immediately upon collection. Each Trustee shall retain and use users’ personal information during the period specified as the "period of personal information retention and use" while remaining a Trustee of the Company.

② The Company entrusts the authority to use users’ personal information for operating and managing the Korea House website, running events, booking admission tickets, user information management, admission ticketing (printing), audience information management, and providing on-site services (experiences, games, events, etc.) to the following Trustees.

(1) Trustee : Doitdoit Communication
- Entrusted work: Operation and management of the Company’s website, maintenance, user information management, booking information management, booking cancellation management, audience information management
- Person in charge : Kim Ju-yeong
- Department in charge : Planning & Marketing Department
- Contact information : +82 2-6022-6150, doitdoit1@naver.com

(2) Trustee : Seobuk
- Person in charge : Park Jeong-hun
- Department in charge : Affiliation Management Department
- Contact information : +82 1833-5723
- Entrusted work: ticketing (printing) for Korea House, audience information management

(3) Trustee : Cotin Planning
- Person in charge : Lee Seo-yun
- Department in charge : Planning Department
- Contact information : +82 2-3444-9388, koreahouse@cotin.co.kr
- Entrusted work: Identifying the number of audience members who booked tickets for Korea House, handling complaints, checking booking information, and managing advance tickets

(4) Trustee : Korean Sport & Olympic Committee
- Person in charge : Jin Byeong-jun
- Department in charge : Sports Marketing Business Group
- Contact information : +82 2-2144-8342, byoungjun.jin@sports.or.kr
- Entrusted work: Confirmation of user information necessary for the operation of Korea House

③ Upon concluding the entrust contract for operating and managing the Company’s website, the Company oversees the Trustee to ensure that the Trustee safely processes personal information by fulfilling obligations specified in the Personal Information Protection Act. This encompasses obligations such as prohibiting the processing of personal information for purposes other than performing entrusted work, implementing technical and managerial protection measures, placing restrictions on re-entrusting work, managing/supervising Trustees, and providing compensation for any damages.

④ In the event of a change in the entrusted work or trustees, the change will be disclosed without delay on this privacy policy.